TKEES Reviews

Utterly disappointed in this company. I have placed my first order on May 8 (note: no Pre-order note was visible on the product page, I was simply informed that the product is not even yet in their warehouse after already having made the payment). The order shipped almost 20! Days after and now it is June 10 and I am still waiting for the order to arrive. The TKEES customer support and service is one of the most disappointing (or rather non-existing) I have ever encountered. I have sent a complaint asking to provide me with a tracking number and explain the delay and have never received a reply.
Today (June 10) I have emailed again whilst also leaving comments on their social and only then was graced with an impassive not even slightly apologetic reply.
The only thing worse than a bad shopping experience is the customer support that does not care about you as a customer lacking the “support” part of the title.
I will steering clear of this company and sincerely advise everyone to do so as well.
Let’s see if my order ever arrives..

I bought a pair of sandals that didn’t fit like I expected them to, so I returned them and wrote a review about the shoes. They do not post negative reviews (my honest review didn’t violate any rules) and that is a huge red flag. The customer service is also terrible; I’m still waiting for my refund and they’re only available via email. Avoid this company.

Terrible customer service. Giving unrealistic funny solutions to a very easy and solvable problem. 1st purchase and very disappointed. Plus they ship with dhl and it ends up at the local post office, where dhl delivers home usually. Just weird. Fail

Tkees, the products look great and I wanted to purchase more products, but worse customer ever I have been waiting for my shipment since the 9th of May 2020. Been sending emails no reply been commenting on their Instagram my honest reviews they have deleted my comments not even an apology for the delay or their bad customer service. I am still following up on my order, orders that I have purchased after tkees reached and yet tkees didn’t deliever my shipment.